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Faq page

Licenses, Refund, Prices, Mods, other

1.
What license covers your scripts?
2.
Can you modify a script for me?
3.
What is your refund policy?
4.
I bought your scripts but i am on a Unix host so they don't work! Can i have a refund?
5.
Do you have a SQL, PHP, .Net or MySQL versions of your scripts?
6.
What do you mean reasonable price? can i pay the minimun price?
   
1.

What license covers your scripts?

I believe i have a flexible and fair license. All scripts, unless i permit exeptions, can only be used by one person. Either the buyer or someone else. They may be used on an unlimited number of websites that belong to that one person. A new copy must be bought for each other person that wants the script(s) runnng on their website(s).

2.

Can you modify a script for me?

Yes, you may request a custom modification of one of my scripts and depending on how busy i am at the time, i might do it for you. If it is a small change, that i think others will benefit from too, then i do them for free/small fee. Complex, time consuming changes or not so popular requests i must charge for.

3.

What is your refund policy?

I have two policies. For scripts that have a fully functional demo available, i will not give refunds(for obvious reasons). For scripts that have no demo available, i will only give refunds if you can show me that the product description/site/requirements/myself somehow missledd you, and that the script did not do what i claimed it does.

4.

I bought your scripts but i am on a Unix host so they don't work! Can i have a refund?

This is the most common refund request i get even though the requirements are clearly written on the product pages!At my descretion i might give refunds for this reason.

5.

Do you have a SQL, PHP, .Net or MySQL versions of your scripts?

No sorry. One day maybe, but right now i have no time to learn these other technologies.

6.

What do you mean reasonable price? can i pay the minimun price?

All script can by bought using my "donationware" style price structure. Over 80% of customers pay the suggested price, others choose lower random prices, and very few pay the minimun price. Then there are those who 'hack' my site and pay $0.01, but they don't recieve anything! If you expect a free modification or two, pay the full price. However, I give the same excellent technical support to any customer regardless of the price they paid.

 


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